Writing Effective E-Mail: Improving Your Electronic Communication (Crisp Fifty-Minute Series): Nancy Flynn

Editorial Reviews E-mail is more prevalent today than ever before. Its instantaneous nature makes it a convenient, time-saving tool for businesses. However, it is also more important than ever to take the time to write messages that are secure as well as clear and error-free. The revised edition of Writing Effective E-Mail includes an added emphasis on how to avoid workplace disasters such as lost sales, customer-service nightmares–and in the worst cases, lawsuits and financial losses–triggere